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Posted: Monday, June 12, 2017 5:20 PM


A glimpse at the job:

If you have a passion for working with food and are looking for a position to develop your skills and talents, then a Customer Service Prepared Foods team member could be the role for you! In this position, youll educate our customers about the exceptional ingredients and products we offer as well as provide great tasting prepared foods. Youll ensure products are available for customers to enjoy throughout the day and receive it with the incredible service Wegmans prides itself on.

I will add value by:
  • Providing incredible customer service by proactively approaching customers at the counter, weighing and packaging prepared items as requested, answering questions about products, offering suggestions for complete meal solutions and responding with a sense of urgency
  • Assisting team members by setting up and maintaining Prepared Foods stations; ensuring products are well-merchandised, signs are properly displayed, product levels are maintained throughout the day, and supplies are set up to quickly and efficiently perform tasks and provide incredible customer service
  • Following Wegmans Guiding Principles and department job aides to consistently prepare quality products that meets Wegmans standards, being sure to properly pull and record shrink throughout the day to ensure the freshest products are available for customers
  • Utilizing resources to gain an understanding of products and practices and increase knowledge; particularly regarding Menu magazine featured items and themes, connecting with team leaders and department managers to recognize how featured items and themes tie in to the department
  • Performing closing procedures in the department, including cleaning stations, storing prepared food to maintain freshness & quality and leaving the department ready for tasks to take place efficiently the next morning
  • Properly handling products, using equipment and keeping accurate logs in accordance with food safety and safety guidelines


What abilities I must bring to the table to be considered:

  • Provide incredible customer service, greeting customers and answering questions in a friendly manner, proactively offering assistance and providing accurate and timely information, making product/ service recommendations and accommodating special requests
  • Possess teamwork and diversity awareness by listening to others' points of view and recognizing and appreciating differences
  • Recognize and seek opportunities for continuous learning to gain new understandings, skills and knowledge
  • Properly handle, prepare, transport and store products; ensuring food and human safety practices are strictly adhered to
  • Possess organizational skills, prioritizing requests and department activities while managing interruptions and attending to details to complete tasks within deadlines
  • Utilize resources to educate self and others about product uses and characteristics, being sure to share acquir


• Location: Columbia, Western Maryland

• Post ID: 23185348 westernmaryland is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017