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Posted: Tuesday, June 13, 2017 5:44 AM

Come join Northrop Grumman as we support SIGINT systems around the world. Support needed across the spectrum, including Systems Engineering, Integration, System Administration, Hardware support, logistics, Signal Processing, Configuration Management, Test Engineering, and Networking. This is a new contract and therefore opportunities are emerging every day.

The Cyber Systems Administrator provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Duties and Responsibilities:

  • Provide support for implementation, troubleshooting and maintenance of IT systems.
  • Manage the daily activities of configuration and operation of IT systems.
  • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
  • Provide assistance to users in accessing and using IT systems.
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
  • Provide support for the escalation and communication of status to agency management and internal customers.
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning.

Click here for more info: https://ngc.taleo.net/careersection/jobdetail.ftl?job=16002278&lang=en


• Location: Western Maryland

• Post ID: 23046528 westernmaryland
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